Weave Your Joy

PURA BRACELETS CAN'T CHANGE THE WORLD,BUT WE BELIEVE THE PEOPLE CRAFTING THEIR STORIES WITH THEM CAN.

Frequently Asked Questions

When will my order ship?

As we are a small team, please allow up to 1-3 business days to process your order.  

How long does shipping take?

Standard international delivery usually takes 7–20 business days, depending on your location.

How do I track my order?

Once your order has been shipped, you will receive an automated email with your tracking information.

How do I make a return&refund?

You can return items within 14 days. Please make sure they are unworn, undamaged and if possible in their original packaging.Personalized or digital products are non-refundable.

Customers cover return shipping unless the item is defective or we made a mistake. Refunds are processed within 7 business days after receiving the return.

To start a return, email support@purabracelets.com with your order number. For full details, check our Return&Refund policy.

If a return isn’t necessary or possible and you won’t be using the item, please consider donating, upcycling, or gifting it to reduce waste.